아래의 물음에 답하시오. (36~47)

Your letter of 12th May on the 20 cases Table Ware of your order No. 96 has received our most careful attention.However we are unable (A) to account for the breakage, since the shipping company received the whole lot in perfect condition as is evident from (B) the clean B/L we obtained. And at the time of packing, the goods were in a perfect condition. And the goods have been (C) covered against the risk of breakage. We suggest you that you (D) file your claim with (E) the insurance company.We understand the inconvenience you have been put to, and shall be glad to do anything in our power to assist you in pushing your claim.